Legal Terms, Privacy Policy, and Refund & Cancellation Policy.

1. About IYABOKO

IYABOKO Science & Technology provides AI workspace access, research and writing support, technical project planning, consultation, and innovation pathway support.

IYABOKO is an independent Australian business. IYABOKO is not a university, government research institute, law firm, medical provider, financial adviser, tax adviser, patent attorney, or regulated professional advisory service.

2. Acceptance of these terms

By using this website, creating an account, purchasing a membership, booking consultation, or requesting services, you agree to these Legal Terms, the Privacy Policy, and the Refund & Cancellation Policy on this page.

If you do not agree with these terms, you should not purchase a membership, create an account, book consultation, or use paid services.

3. Responsible use

You agree to use IYABOKO responsibly, lawfully, and respectfully. You must not use IYABOKO for unlawful, harmful, deceptive, infringing, abusive, malicious, fraudulent, or unsafe purposes.

You must not attempt to disrupt the website, bypass access controls, misuse account systems, upload harmful code, impersonate another person, or submit content that infringes another person’s rights.

4. Membership plans

Membership plans provide access to selected IYABOKO workspace features, resources, and support within the limits of the plan purchased.

Membership does not include unlimited custom work, formal deliverables, prototype development, software deployment, manufacturing, certification, regulatory approval, professional advice, or guaranteed outcomes unless separately agreed in writing.

5. Consultation and custom project work

Consultation may include research support, project scoping, document review, proposal support, technical planning, simulation planning, prototype roadmap discussion, or innovation pathway support.

Custom project work must be agreed through a written scope before work begins. The written scope should describe the deliverables, fees, timeline, limits, assumptions, revision process, and responsibilities of each party.

Large, institutional, technical, software, hardware, prototype, or managed delivery work should not be treated as included in ordinary membership unless the written scope clearly says so.

6. Payments and billing

Prices are listed in Australian dollars unless stated otherwise. Memberships may renew automatically depending on the selected payment method, payment provider, or subscription arrangement.

Payments may be processed through third-party providers such as Stripe or PayPal. IYABOKO does not directly store full customer card details.

If IYABOKO is not registered for GST at the time of purchase, GST is not charged. If GST registration becomes required or active in the future, pricing and invoices may be updated accordingly.

7. Cancellation and refunds

Memberships can be cancelled before the next billing cycle to stop future renewal payments. Digital access payments are generally not refundable once access has started, except where required by Australian Consumer Law.

Consultation and custom project refunds depend on the service stage, work already completed, time reserved, and any written scope agreed between the parties.

See the Refund & Cancellation Policy section below for more detail.

9. No guaranteed outcomes

IYABOKO provides support, structure, guidance, planning, and AI-assisted workflows. IYABOKO does not guarantee academic grades, publication, funding, investment, business success, regulatory approval, patent approval, technical feasibility, certification, or commercial results.

10. User responsibility

You are responsible for reviewing, verifying, editing, and deciding how to use any information, drafts, plans, reports, outputs, suggestions, or project guidance provided through IYABOKO.

You should seek qualified professional advice before making legal, medical, financial, tax, patent, investment, regulatory, engineering, safety-critical, or high-risk decisions.

11. AI-assisted outputs

IYABOKO may use AI-assisted tools to support research, writing, planning, analysis, ideation, and technical workflows. AI-assisted outputs may contain errors, outdated information, incomplete reasoning, hallucinated details, unsuitable suggestions, or content requiring verification.

You are responsible for checking accuracy, originality, citations, compliance, suitability, and ethical use before relying on any AI-assisted output.

12. Intellectual property

IYABOKO website content, branding, page designs, service descriptions, templates, workflows, and original materials are owned by IYABOKO or used with permission.

You retain ownership of your original submitted materials, subject to any separate written agreement. You must not submit material that infringes another person’s intellectual property, confidentiality, privacy, or other rights.

13. Confidentiality

IYABOKO does not publish customer work without permission. For sensitive research, inventions, unpublished papers, business ideas, investor material, technical designs, or confidential documents, request a written confidentiality agreement or NDA before sharing detailed private information.

14. Website availability

IYABOKO aims to keep the website and workspace available, but access may be interrupted by maintenance, hosting issues, technical faults, third-party service problems, security updates, or circumstances outside IYABOKO’s control.

15. Limitation of liability

To the extent permitted by law, IYABOKO is not liable for indirect loss, loss of profit, loss of opportunity, loss of data, business interruption, academic outcome, investment outcome, or decisions made using information from the website or services.

Nothing in these terms excludes rights that cannot be excluded under Australian Consumer Law.

16. Governing law

These terms are governed by the laws of Queensland, Australia, unless another jurisdiction is required by applicable consumer law.

17. Contact for legal terms

1. Information IYABOKO may collect

IYABOKO may collect information you provide directly, including your name, email address, account details, messages, consultation requests, membership details, billing-related information, and information submitted through website forms or communication channels.

If you send research ideas, project details, documents, business information, technical plans, or other materials, that information may also be collected for the purpose of responding to your request or providing the selected service.

2. How information is used

IYABOKO may use information to provide membership access and account support, respond to enquiries and consultation requests, deliver research or planning support, process payments, improve services, send service updates, protect the website, and meet legal, accounting, security, and business record obligations.

3. Payments

Payments may be processed through third-party providers such as Stripe or PayPal. IYABOKO does not directly store full payment card details. Payment providers may collect and process payment information under their own privacy, security, and compliance policies.

4. Confidential research and project information

IYABOKO treats customer-submitted project information responsibly. However, if your work involves confidential research, inventions, commercial secrets, unpublished academic work, sensitive data, investor material, or technical designs, you should request a written confidentiality agreement or NDA before sending detailed private information.

IYABOKO does not publish customer work, documents, or project information without permission.

5. AI tools and submitted content

IYABOKO may use AI-assisted tools to support research, writing, planning, analysis, and document development. Where AI-assisted tools or third-party systems are used, submitted content may be processed through those systems to provide the requested service.

Do not submit highly sensitive, regulated, confidential, or restricted information unless an appropriate written arrangement is in place.

6. Website analytics and cookies

This website may use cookies, analytics tools, security tools, embedded media, forms, or third-party plugins to operate the website, understand usage, improve performance, and protect the site from misuse.

You can adjust cookie settings through your browser. Some website functions may not work correctly if cookies are disabled.

7. Third-party services

IYABOKO may use third-party services for hosting, website management, payments, email, forms, analytics, security, scheduling, communication, and customer support. These providers may process information only as needed to provide their services.

8. Email communication

If you contact IYABOKO or create an account, IYABOKO may use your email address to respond to you, provide account support, send service updates, or communicate about billing, consultation, or project work.

Marketing emails, if used in the future, should include a way to unsubscribe where required.

9. Data security

IYABOKO takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no website, email system, payment system, or online service can be guaranteed to be completely secure.

10. Access, correction, and deletion requests

You may request access to personal information held about you, ask for corrections, or request deletion where reasonable and legally permitted.

To make a request, email IYABOKO with enough information to identify your account, payment, enquiry, or project.

11. Retention of information

IYABOKO may retain information for as long as needed to provide services, manage accounts, maintain business records, resolve disputes, comply with legal or accounting obligations, and protect legitimate business interests.

12. International users

IYABOKO is operated from Australia. If you access the website from outside Australia, you understand that your information may be processed in Australia or through service providers located in other countries.

13. Children and minors

IYABOKO is intended for users who can lawfully use online services and make purchases. If a minor uses IYABOKO, a parent, guardian, school, or responsible adult should supervise use and payment decisions.

14. Contact for privacy requests

1. Membership cancellation

You may cancel your IYABOKO membership before your next billing cycle. Cancelling your membership stops future renewal payments. It does not automatically refund payments already made for the current billing period where access has already been provided.

To cancel, use your account area where available, or email iyabokoinstitute@gmail.com with the subject line “Cancel Membership”.

2. Digital membership access

IYABOKO memberships provide digital access to workspace support, research and writing assistance, planning tools, and related online resources within the limits of the selected plan.

Because digital access may begin after payment, change-of-mind refunds are generally not provided once access has started, except where required by Australian Consumer Law.

3. Subscription renewals

Memberships may renew automatically depending on the payment provider or checkout arrangement used. You are responsible for cancelling before your next renewal date if you do not want the membership to continue.

If you believe you were charged after a valid cancellation request, contact IYABOKO with your account email, payment date, plan name, and cancellation request details.

4. Consultation bookings

Consultation services may include project scoping, research support, proposal review, planning guidance, technical discussion, or other agreed advisory support.

If you need to reschedule a consultation, contact IYABOKO as early as possible. Refunds for missed, cancelled, or completed consultations are handled case by case depending on whether work has started, time has been reserved, or the service has already been delivered.

5. Custom project work

Custom project work, formal deliverables, simulation planning, prototype roadmaps, institutional support, or managed delivery must be agreed through a written scope before work begins.

Refunds for custom work depend on the project stage, work already completed, time spent, and the agreed written scope. Deposits or milestone payments may be non-refundable once work has started, unless required by law or agreed otherwise in writing.

7. How to request cancellation, refund review, or billing help

For cancellation, billing, access, or refund questions, contact IYABOKO with enough information to identify your account and payment.

8. Policy updates

IYABOKO may update this Refund & Cancellation Policy from time to time. The latest version published on this page applies to future purchases, renewals, consultation bookings, and project agreements.