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Privacy & Data

A clear approach to personal information, platform data and responsible AI-assisted processing.

This Privacy Policy explains how IYABOKO Science & Technology – Software & Hardware may collect, hold, use, disclose and protect personal information in connection with its website, membership services, software products, support, consultations, partnerships and other business activities.

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Privacy Policy

Clear information for a responsible technology business.

This Privacy Policy explains how IYABOKO Science & Technology – Software & Hardware may collect, hold, use, disclose and protect personal information in connection with its website, membership services, software products, support, consultations, partnerships and other business activities.

01

Collect only what is needed

Personal information should be relevant to account access, service delivery, support, security, business administration or another explained purpose.

02

Use with purpose

Information is used for the purposes for which it was collected, related legitimate service needs, legal obligations or other permitted purposes.

03

Protect access

Reasonable administrative, technical and organisational safeguards should be used to reduce unauthorised access, disclosure, loss or misuse.

04

Human-governed AI

AI-assisted processing may help organise, analyse or prepare information, but IYABOKO does not intend software alone to make consequential decisions about a person without appropriate human or external authority.

Details

What users, members and partners should know.

1. Information we may collect

The exact information depends on how you use IYABOKO.

Identity & contactName, email address, organisation, role and contact information.
Account & membershipLogin/account information, subscription plan, entitlement status and account preferences.
Payment & transactionTransaction references, billing records and payment status. Payment-card handling may be performed by payment providers rather than stored directly by IYABOKO.
Project & supportEnquiries, project descriptions, support requests, evidence, files or other information you choose to provide.
Technical usageWebsite, device, browser, security, diagnostic, access-log and service-usage information where generated by the site or service providers.

2. How we use information

IYABOKO may use personal information to operate and improve services.

Provide accessCreate and manage accounts, memberships, product access and service delivery.
Support & communicationRespond to enquiries, support requests, consultations, partnership discussions and administrative matters.
Security & integrityPrevent misuse, investigate technical issues, protect accounts and maintain service integrity.
Research / product improvementImprove workflows, usability, documentation and platform quality using appropriate safeguards and data minimisation.
Legal / business obligationsMaintain necessary business records and respond to lawful obligations or disputes.

3. Disclosure and service providers

Information may be disclosed where reasonably necessary for the stated purpose.

Service providersHosting, email, payment, analytics, security, membership or other technology providers may process information to provide their services.
Professional / institutional partiesInformation may be shared with a reviewer, partner or institution only where required for the agreed work, authorised by the user, or otherwise permitted by law.
Legal requirementsInformation may be disclosed where required or authorised by law, court process or lawful authority.
Business changeAppropriate information may be transferred as part of a genuine business restructure or transaction, subject to applicable obligations.

4. International and cloud processing

Online services may involve infrastructure or service providers located outside Australia.

Cloud servicesData may be processed or stored using cloud and technology services operating in multiple jurisdictions.
Provider safeguardsIYABOKO should assess providers and use reasonable contractual, security and access controls appropriate to the service.
User cautionDo not upload information that you are not authorised to share or that requires a controlled environment not agreed with IYABOKO.
Sensitive informationHealth, security, legal, identity or other sensitive information should only be provided when genuinely necessary and through an appropriate agreed pathway.

5. Access, correction and complaints

Individuals can contact IYABOKO about their personal information.

AccessYou may request access to personal information IYABOKO holds about you, subject to applicable exceptions.
CorrectionYou may request correction of information that is inaccurate, out of date, incomplete, irrelevant or misleading.
ComplaintYou may raise a privacy concern using contact@iyaboko.com with enough detail for the issue to be reviewed.
EscalationWhere applicable, unresolved privacy concerns may also be raised with the relevant external privacy regulator or other authority.

6. Retention, security and deletion

Information should not be retained without purpose.

RetentionRecords may be kept while needed for service delivery, account administration, evidence continuity, security, legal or legitimate business purposes.
Deletion / de-identificationInformation may be deleted or de-identified when it is no longer reasonably required, subject to legal, security, backup and recordkeeping constraints.
SecurityNo online service can guarantee absolute security; users should protect credentials and avoid sending highly sensitive information through unsuitable channels.
IncidentsSuspected privacy or security incidents should be investigated and handled in accordance with applicable obligations and the nature of the incident.

7. Cookies, analytics and external links

The website may use common web technologies and external services.

Cookies / similar toolsThese may support login sessions, preferences, security, analytics and website functionality.
AnalyticsAggregated or usage information may be used to understand service performance and improve user experience.
External linksThird-party websites have their own privacy practices; IYABOKO is not responsible for external sites it does not control.
ChoicesWhere available, users may use browser, device or service settings to manage optional cookies or tracking technologies.
Privacy should be built into the workflow, not added after the evidence has already been exposed.This principle is part of IYABOKO’s wider technology, evidence and governance architecture.
Important: This policy should be reviewed whenever IYABOKO’s information-handling practices, service providers, legal obligations or automated processing arrangements materially change. Contact contact@iyaboko.com for privacy questions or support@iyaboko.com for account and technical support.

Need clarification?

Use the appropriate IYABOKO account, support, contact or professional-service pathway for your situation.

Privacy EnquiryContact IYABOKO