Find the right IYABOKO pathway quickly.
The Help Centre connects account access, membership, C3, AI Workspace, Sentinel, project pathways, billing, system status and human support without requiring members to understand the entire technology stack first.
Choose the type of help you need.
Support is organised by user need rather than by internal platform architecture.
Account & Login
Registration, login, password reset, account access and subscription status.
Open Member PortalMembership & Billing
Free, Silver, Gold, Platinum and Institutional access, upgrades and billing questions.
View PricingC3 & Demo Lab
Understand C3 computational pathways, public demonstrations, simulation boundaries and evidence position.
Open Demo LabAI Workspace
Workspace access, membership entitlement and governed AI use for research and project preparation.
Open AI WorkspaceSentinel & Assurance
Readiness assessments, assurance workflows, findings, remediation and escalation to human review.
Explore SentinelProject & Human Support
Technical scoping, consultation, enterprise pathways and support when self-service tools are not enough.
Bring a ProblemCommon issues and the next practical action.
Account & access
Use these routes for common member-access issues.
Technology & project help
Use the capability that matches the work in front of you.
Know where each major IYABOKO capability fits.
The Help Centre routes users; it does not merge the responsibilities of the underlying technologies.
Still not sure which path you need?
Use Member Portal for account access, System Status for service-impact notices, or Bring a Problem for project-level scoping and human review.
