1. Terms and Conditions

IYABOKO Software & Hardware provides software, AI services, memberships, consultation, simulation support, digital products, Support Mission pathways, and structured technical services across Energy, Health, Space, and Quantum systems.

1.1 Scope of Services

Services may include AI Workspace access, memberships, AI rooms, consultation, prototype pathways, pilots, managed workspaces, enterprise delivery, educational materials, and mission-support pathways. Services are provided on a structured and best-effort basis unless otherwise stated in a written agreement.

1.2 User Responsibilities

• You must provide accurate information.
• You must not misuse the platform, AI tools, payment systems, or services.
• You must comply with applicable laws and regulations.
• You remain responsible for reviewing outputs before relying on them.

1.3 Payments

• Payments may be processed through third-party providers such as Stripe or PayPal.
• Pricing may change at any time unless otherwise agreed in writing.
• Access is granted after successful payment and verification where applicable.
• Support Mission payments are voluntary contributions to IYABOKO’s research, education, and platform development activity, not charity donations unless future eligible status is obtained.

1.4 Intellectual Property

All IYABOKO systems, frameworks, branding, designs, methods, written materials, digital content, software concepts, and AI Workspace structures remain the intellectual property of IYABOKO unless otherwise agreed in writing.

1.5 Confidentiality

Client and project information may be treated as confidential. Additional confidentiality or NDA arrangements may apply for serious project work, institutional work, or enterprise engagements.

1.6 Limitation of Liability

To the maximum extent permitted by law, IYABOKO is not liable for indirect, incidental, or consequential loss. Services and outputs must be independently reviewed before operational, legal, medical, financial, engineering, or technical reliance.

1.7 Suspension or Termination

IYABOKO may suspend or terminate access where there is misuse, non-payment, security risk, unlawful activity, policy breach, or breach of these terms.

1.8 Governing Law

These terms are governed by the laws of Australia.

2. Privacy Policy

2.1 Information We Collect

• Name, email address, and contact details
• Account, registration, and membership information
• Payment and billing information processed through secure third-party providers
• Usage data, service interaction data, and website activity data
• Information submitted through intake forms, support requests, consultation forms, and Support Mission forms

2.2 How We Use Information

• To provide services and manage user accounts
• To process payments, memberships, and Support Mission contributions
• To improve platform quality, performance, and security
• To communicate updates, service notices, support information, and mission-related updates

2.3 Data Protection

IYABOKO uses reasonable technical and organisational measures to protect information. Payment information is processed through secure third-party providers and is not stored directly by IYABOKO unless specifically stated.

2.4 Sharing of Information

IYABOKO does not sell personal data. Information may be shared only with trusted service providers, payment processors, hosting providers, professional advisers, or when required by law.

2.5 Your Rights

You may request access to your personal information, request corrections, or request deletion where legally appropriate and technically possible.

3. Refund Policy

3.1 Memberships and Subscriptions

Membership and subscription fees are generally non-refundable once access has been granted, unless required by law. You may cancel future recurring payments according to the available payment or account process.

3.2 Consultation Services

Consultation fees are generally non-refundable after the consultation has been delivered. Rescheduling may be available with reasonable notice.

3.3 Project and Custom Work

Refunds are generally not provided once custom work, technical delivery, research work, simulation support, project execution, or prototype planning has started. Partial refunds may be considered where work has not yet commenced.

3.4 Digital Products and Access

Digital access, paid rooms, downloadable materials, and member-only resources are generally non-refundable once delivered or accessed, unless required by law.

3.5 Support Mission Contributions

Support Mission contributions are voluntary payments that support IYABOKO’s research, education, platform development, governed AI systems, and future software/hardware pathways. Recurring supporters may cancel future recurring payments. Past contributions are generally not refundable unless required by law or a processing error has occurred.

3.6 Australian Consumer Law

Nothing in this policy excludes your rights under Australian Consumer Law. If a product or service has a major failure, you may be entitled to a refund, replacement, repair, cancellation, compensation, or another remedy as required by law.

4. Support Mission Contributions

IYABOKO uses “Support Mission” wording to describe voluntary support for the company’s research, education, platform development, governed AI systems, and future software/hardware pathways.

• IYABOKO Software & Hardware is a business.
• Support Mission contributions are not described as charity donations.
• Support Mission contributions are not presented as tax-deductible unless future eligible charity/DGR status is obtained.
• Supporters should seek independent tax advice before claiming any deduction.
• Support may be used for research, education, software development, content creation, platform operations, prototype planning, and business development.

5. Cookie Policy

5.1 What Cookies Are

Cookies are small data files stored on your device to improve website performance, analytics, security, and user experience.

5.2 How We Use Cookies

• To improve website functionality
• To understand visitor activity and site performance
• To support security and service continuity
• To support login, membership, and payment-related functions where applicable

5.3 Managing Cookies

You may disable or manage cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Acceptable Use Policy

Users must not misuse IYABOKO systems, AI tools, membership access, Support Mission systems, payment links, forms, or services.

6.1 Prohibited Uses

• Illegal, abusive, fraudulent, deceptive, or harmful activity
• System exploitation, hacking, disruption, or security abuse
• Using outputs in a reckless, unsafe, misleading, or unlawful way
• Attempting to copy, scrape, reverse engineer, or misuse proprietary systems
• Misrepresenting IYABOKO’s business, charity, tax, or DGR status

6.2 Enforcement

IYABOKO may suspend, restrict, or terminate access where misuse, risk, non-payment, or unlawful activity is identified.

7. Frequently Asked Questions